Returns & Exchanges
At Mandala Scrubs, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your fit isn't perfect, our streamlined process ensures you can get back to your shift in comfort as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship Your Items
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the items are in their original condition.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing